Custom Branding Lead

The Custom Branding Lead manages client-branded packaging projects and drives the growth of Isaac Wholesale’s internal branding. This role involves coordinating design, print production, and customer service to ensure branding solutions are delivered efficiently and to high standards. The ideal candidate is detail-oriented, creative, and customer-focused.

Key Responsibilities: 

1. Client Project Management 

   1. Oversee end-to-end execution of custom-branded packaging for customers. 

   2. Liaise with clients to capture requirements, timelines, and approvals. 

   3. Coordinate with internal departments (design, procurement, logistics). 

2. Design Oversight & Quality Control 

   1. Ensure design assets meet customer specifications and brand standards. 

   2. Review and approve proofs before printing. 

   3. Maintain consistency, quality, and timely delivery. 

3. Customer Relationship Management 

   1. Build and maintain strong relationships with custom branding clients. 

   2. Provide guidance, samples, and regular updates throughout the branding process. 

   3. Drive repeat business through excellent service and results. 

4. Internal Brand Development 

   1. Support the creation and implementation of Isaac Wholesale’s in-house product branding. 

   2. Collaborate with graphic designers and marketing on packaging identity. 

   3. Track packaging performance and suggest enhancements. 

5. Market Awareness & Reporting 

   1. Stay up to date on packaging trends, innovations, and sustainability. 

   2. Maintain a project tracker for all live jobs. 

   3. Report progress, risks, and opportunities to the Commercial Manager. 

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